News2 min readOctober 30, 2025

What to Expect at Your First Physio Appointment at Carter & George Bedford - Your Step-by-Step Guide

What to Expect at Your First Appointment at Carter & George Bedford - Your Step-by-Step Guide

Booking your first physiotherapy appointment can feel like a big step - but at Carter & George Bedford, our goal is to make the process simple, supportive, and completely tailored to you. Whether you’re recovering from an injury, managing ongoing pain, or improving performance, here’s exactly what to expect when you visit our Bedford clinic.

Step 1: A Warm Welcome and Quick Check-In

When you arrive at our Bedford physiotherapy clinic, you’ll be greeted by our friendly team.
We’ll confirm your details, review any referral or insurance information if applicable, and make sure you’re comfortable before your session begins.

If it’s your first time visiting us, you will receive a form to full in via email before attending.
You can also grab a coffee or water while you wait - we want your visit to feel relaxed from the start.

Step 2: Meeting Your Physiotherapist

Your session begins with a friendly conversation with one of our experienced Bedford physiotherapists.
They’ll take time to understand:

  • The reason for your visit - pain, stiffness, injury, or performance goals

  • Your health and activity history

  • How your symptoms affect daily life or sport

This discussion helps us build a complete picture of your health before starting any physical assessment.

Step 3: Thorough Assessment and Diagnosis

Next comes your physical assessment.
Your physio will gently guide you through movements, tests, and observations to identify what’s happening in your body - whether that’s muscle tightness, joint restriction, or a movement imbalance.

We’ll then explain your diagnosis in clear, simple terms, so you fully understand the cause of your symptoms.
This transparency is a big part of how we work at Carter & George - you’ll always know why something hurts and how we can fix it together.

Step 4: Personalised Treatment Plan

Once we know what’s going on, we’ll create a tailored treatment plan.
That may include a combination of:

  • Hands-on therapy (manual therapy, massage, joint mobilisation)

  • Exercise rehabilitation specific to your injury or goals

  • Shockwave therapy, dry needling, or taping (if clinically indicated)

  • Education on posture, load management, and injury prevention

Your physiotherapist will explain each stage, showing you what to do at home between sessions to accelerate your recovery.

Step 5: Questions, Advice, and Next Steps

Before you leave, we’ll check you’re confident about your next steps - from exercises to booking your follow-up appointment.
We’ll also explain how to reach us if you have any questions between sessions.

Our Bedford team prides itself on being approachable, knowledgeable, and genuinely invested in your recovery journey.

Why Patients Choose Carter & George Bedford

  • Expert clinicians: Our team combines elite sports experience with everyday injury care.

  • Convenient location: Easily accessible for patients across Bedford and surrounding areas.

  • Proven results: We’ve helped thousands of patients return to pain-free movement.

  • Personal approach: No rushed appointments — just focused, evidence-based care.

When you book at Carter & George Bedford, you’re choosing more than a physio appointment - you’re joining a community that supports your health for the long term.

Ready to Book Your First Appointment?

We’d love to help you start your recovery today.
You can book online in seconds or call our Bedford clinic to speak directly with our patient services team.

👉 Book Your Bedford Physio Appointment Now